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Name & Department

Technology Setup

Are your organisations businesses needs being supported by your *technology setup?
Are your daily tasks being supported by your *technology setup?
What are the things that don't work well with your *technology setup?
What are the things that work well with your *technology setup?

Apps & Software

What frustrates you most about the different software, applications & services that you use?
Select the applications that you use on a day to day basis that work well for you:
Select the applications that you use on a day to day basis that don’t work well for you

Security

How secure do you think clients data is that you work with on a scale of 1-10 (1 being very poor an 10 being excellent)?
How secure do you think your internal documents & data are on a scale of 1-10 (1 being very poor an 10 being excellent)?
Do you share usernames & passwords with colleagues?
Do you share usernames & passwords with friends or family?
Has there been a data or password breach that you are aware of?
Did you chat as a team afterwards to understand what happened?

IT

How confident are you that you understand how to use your organisations software, application & services?
Not confident
Confident
Very confident
What do you do when something stops working on your laptop?
Do you get IT Support when you need it?
How many hours a week do you personally spend dealing with IT issues?
How many hours a month do you have downtime due to technology not working?
Are there any client specific applications or software that you use on a day to day basis that doesn’t work well and it frustrates you?
How happy are you with the hardware that you use on a day to day basis.
Not happy
Satisfied
Very happy

Other

Is there anything else you would like us to understand about your *technology setup that will help us to better understand how we can improve things for you?